Service Description
Cable television in UCSB's residence halls and apartments is available through Communications Services. Channel lineups are subject to change, in accordance with a franchise agreement between Cox Communications and the County of Santa Barbara.
Getting Standard Cable Television Service
If you live in a UCSB residence hall, or in the Santa Ynez, Westgate, or El Dorado apartments, cable television service is universally provided at no additional charge.
West Campus and Storke apartment residents who want cable television service should apply using the "Order, Change, or Cancel Service" application below.
Note: If you live in a UCSB residence hall, you can get a cable for connecting your television to the outlet in your room from Housing and Residential Services staff.
Premium Services
Once you have standard cable television service (Cox's "TV Essential") from Communications Services, you can obtain additional premium services–including digital service, premium movie channels, HD (high-definition) programming, and more–directly from Cox Communications.
For further information, or to order premium services, contact Cox Communications at 1-800-578-9254, and identify yourself as a UCSB Bulk Residential Housing customer.
Channel Lineups
For a list of cable channels included in UCSB standard service, and for more details on Cox premium service offerings, see Cable TV Channel Lineup (pdf).
Billing and Payment
Only one person can be the Customer of Record for television service, and that person is responsible for all charges.
Standard cable television charges from Communications Services, including the initial installation fee and the monthly service fee, will be charged to the Customer of Record's BARC account. All BARC payments must be made to the UCSB Cashier's Office, located at SAASB 1212, and may be mailed or hand delivered.
Failure to pay your charges may cause your service to be disconnected, and may cause your student records, (including grades, transcripts, and registration materials) to be placed on hold. If we disconnect your service due to late payment, we will charge the full installation fee to restore service. Repeated failure to pay charges will cause termination of your account, and you will no longer be eligible for television service.
You will be billed directly by Cox Communications for any premium services you order from them.
Stopping Service or Changing Address
You must notify Communications Services if you change or leave your apartment at UCSB, because you are responsible for all service charges until your service is deactivated or transferred to another student.
Related Information
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