Service Description
Cable television in UCSB's residence halls and apartments is available through Communications Services. Channel lineups are subject to change, in accordance with a franchise agreement between Cox Communications and the County of Santa Barbara.
Getting Standard Cable Television Service
If you live in a UCSB residence hall, cable television service is universally provided at no additional charge. Apartment residents who want cable television service should apply using the "Order, Change, or Cancel Service" application below.
Note: If you live in a UCSB Residence Hall, you can get a cable for connecting your television to the outlet in your room from Housing and Residential Services staff.
Premium Services
After you obtain standard television services from Communications Services, you can obtain additional Digital Entertainment Packages (containing premium services such as HBO, Cinemax, and Showtime) directly from Cox Communications. Content of premium digital packages available at UCSB may vary from Cox's packages. Currently, none of Cox's High Definition (HDTV) packages are available at UCSB.
For further information, or to order Digital Entertainment Packages, please contact the Cox Communications Customer Service Department at (805) 683-6651. When ordering these services, identify yourself as a UCSB Standard Service customer. You will be provided with a Digital Converter box, instructions for installation, usage instructions, and reference materials.
Channel Lineups
A listing of UCSB's Standard Service lineup (pdf), plus Cox Communications Digital Entertainment Packages, is available on this website.
Billing and Payment
Only one person can be the Customer of Record for television service, and that person is responsible for all charges.
Standard cable television charges from Communications Services, including the initial installation fee and the monthly service fee, will be charged to the Customer of Record's BARC account. All BARC payments must be made to the UCSB Cashier's Office, located at SAASB 1212, and may be mailed or hand delivered.
Failure to pay your charges may cause your service to be disconnected, and may cause your student records, (including grades, transcripts, and registration materials) to be placed on hold. If we disconnect your service due to late payment, we will charge the full installation fee to restore service. Repeated failure to pay charges will cause termination of your account, and you will no longer be eligible for television service.
You will be billed directly by Cox Communications for any Digital Entertainment Packages you order from them.
Stopping Service or Changing Address
You must notify Communications Services if you change rooms or apartments at UCSB, or if you leave school, because you are responsible for all service charges until your service is deactivated or transferred to another student. Any roommate can take over the service, for no additional charge, if you both fill out a
Residential Change-of-Customer Notification form. If no roommate wants to do this, please
cancel service.
Related Information
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