Communications Services Support and FAQs

Communications Services offers support for all the services we provide. For general questions, refer to the relevant Faculty and Staff Services page. For details, see the FAQs and documents below.

Telephone Service

• Telephone Feature Service Guide (pdf)
• Detailed Dialing Instructions
• Automatic Call Distribution (ACD) Frequently Asked Questions
• Change Time on Panasonic DTS Telephones

Voice Mail Service

• Using the Voice Mail System
• Creating Alternate Voice Mail Greetings
• Cortelco Message Waiting Indicator (MWI) Telephone Frequently Asked Questions

800MHz (Two-Way Radio) Service

• 800MHz Frequently Asked Questions
• Guidelines for Using 800MHz Radios
• Motorola XTS 1500 Operators Manual (pdf)
• Motorola XTS 2500 Operators Manual (pdf)

For Further Information

Still have questions? Send email to help@commserv.ucsb.edu, or call Customer Service at extension 8700.

TAM